R Stars

Terms and Conditions

Last updated: 08/12/2025

By using the R Stars website and placing an order, you agree to these Terms and Conditions.
R Stars sells clothing and colored contact lenses. Product colors and details may vary slightly from the photos shown.
You must be at least 18 years old to purchase colored contact lenses and must follow all provided safety and care instructions.
All prices are shown in [currency] and include VAT unless stated otherwise.
An order becomes binding once payment is completed. R Stars may cancel orders if items are out of stock or if fraud or misuse is suspected.
Payments are processed securely by our trusted payment partners. R Stars does not store full payment card details.
Shipping times are estimates and may vary due to carrier delays or customs.
You may return eligible items within the legal return period. Items must be unused, unwashed, and in their original packaging.
For hygiene reasons, opened or used colored contact lenses cannot be returned.
If a product arrives damaged or incorrect, contact us within 14 days so we can arrange a replacement or refund.
R Stars is not responsible for issues caused by improper use of contact lenses or failure to follow care instructions.
All website content, including images and designs, belongs to R Stars and may not be reused without permission.
We may update these Terms at any time. The newest version will always appear on this page.

Return and Refund Policy

Last updated: 08/12/2025

We want you to be happy with your order. If something isn’t right, please read the terms below.

You may return eligible items within 14 days of receiving your order.
Returned items must be unused, unwashed, and in their original packaging.
For hygiene reasons, colored contact lenses cannot be returned if they have been opened or used.
To start a return, contact us at contact@rolastars.com with your order number and photos if needed.
Once we receive and inspect your return, we will issue a refund to your original payment method.
Shipping fees are not refundable unless the item arrived damaged or incorrect.
If your item arrived damaged, defective, or you received the wrong product, contact us within 14 days so we can replace it or refund you.
We are not responsible for returns lost or damaged in transit. Please use a tracked shipping method.

Terms and Conditions